PMO Global Technology H/F

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Description du poste


Informatique - Chef de Projets Informatiques

Intitulé du poste

PMO Global Technology H/F





Description de la mission

The Technology Team in France seeks a skilled and motivated PMO Lead. France is one of our largest Markets and is one of five markets in our Lead International Operated Markets (Lead IOM). This exciting role is situated in the French Head Office at Guyancourt near Paris. The successful candidate will play a critical role in the French technology team and will be responsible for project planning including initiation and the maintaining the French deployment roadmap, project status reporting and budget management.

The PMO Lead role is a critical role that ensures that Global Technology Products and Capabilities are successfully localized, tested and deployed to French Customers and Crew. The projects and products are centered around our Global Restaurant, Digital, Delivery and data driven CRM platforms. The role has an international element and requires regular interaction with Market Technology teams, Global Technology and other Business Functions and as such requires excellent communication and influencing skills. Experience of Agile will be beneficial as the French team are starting to transform their existing ways of working.

The French Technology team is responsible for deploying and activating all innovative, Global products within their Market. To do so they need to run outstanding projects and programs for their Restaurants.


Activités proposées

The PMO Lead role reports into the French Technology Director/CIO. The PMO Lead also has a dotted reporting line into the Lead International Operated Markets (Lead IOM) Future Readiness Team. The Lead IOM segment team is comprised of: Future Readiness Team plus the technology teams in Australia, Canada, France, Germany and UK. The French Technology team is part of the broader Lead IOM team which is a key part of McDonald’s Global Technology function

To be successful in the role you will work closely with your peers in the French Technology Team and the Lead IOM future Readiness Team. Other stakeholders include Global Technology PMO, Engineering and Product Teams as well as Digital Customer Engagement. Within the French Market you will also work with Operations, Marketing and Legal as you prepare your project documentation.

In this prominent role, you will be responsible for the program management of digital (mobile, Kiosk, CRM, Web), restaurant (kiosk, POS, kitchen operations), Delivery and IT solutions from requirements phase through to market acceptance and ultimately ensuring that the McDonald’s French Technology vision comes to life.
You will work directly with market CIO to understand the priorities for the French Market and assume responsibility for crafting and maintaining the French Deployment Roadmap.


Activités proposées suite

As part of LIOM Planning and Alignment Team the PMO Lead will attend peer team meetings, accept and deliver (appropriate) tasks assigned, participate in group activities and assignments to both suggest and implement process improvements for technology function.

Additional responsibilities include/could include:

  • Lead scope definition, market deployment roadmaps, integrated project schedules, roles and responsibilities, program status (reporting), governance, alignment, risk mitigation, issue resolution and communications.
  • Coordinate cross-functional teams made up of Corporate Technology
  • Engineering, Product Managers and Strategic Partners.
  • Implement global strategies and set project quality and performance standards.
  • Play a leading role in Global Technology Annual Planning process.
  • Represent the French team, along with the CIO in the Lead IOM Technology Team’s Budget Governance process (Capex/Opex forecast versus actuals).
  • Ensuring all stakeholders are aware of key dates such as National Deployment Ready, National Deployment Complete and Activation in Market.




  • Experience (3+ years) of leading complex cross-functional Technology initiatives as a Project or Program Manager.
  • Exceptional communication and influencing skills. Desire and ability to build strong, cohesive relationships at all levels of the organization – up, down and across.
  • Skilled facilitator who can lead planning discussions, gather requirements and hold retrospective workshops. Ability to summarize and deliver information in a clear, succinct way.
  • A willingness to be flexible work outside of traditional core working hours. Due to the need to interact with individuals outside the French Market will need to attend occasional calls outside of normal working hours.
  • Experience of virtual working with remote teams.
  • Fluent in both French and English.
  • Ability to travel internationally (adhering to Country and Company Corporate safety guidelines).
  • Project Management qualification.
  • Bachelor’s Degree or equivalent professional experience.
  • Experience working in a matrix organization.
  • Experience of Digital and Retail Technologies (Mobile Apps, ecommerce, Self-Order Kiosk, POS, Home Delivery).
  • Experience of working following Agile methodologies and ideally some experience working in a product centric agile organisation.
  • Adapts to changes in priorities with ease, comfortable working “in the grey” while defining the way forward.
  • Agile Qualifications such as PSM, PSPO a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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